Emergency Relief Assistance
Are you in need of financial assistance? Get in touch with the team at City Mission today so that we can see how we can help.
To apply for Christmas Assistance of toys and/or food please complete the following Application Form and Centrelink eServices Consent Form:
Please return both completed forms to Family Services Reception at 48 Frederick Street, or via email to familyservices@citymission.org.au
Applications must be submitted before close of business on Friday November 28th 2025.
How To Get Assistance
Through assessment, caseworkers help with basic food packages, advocacy with electricity and telephone bills, emergency fuel or transport needs. City Mission can also help with referrals to other services as required. In some circumstances, we may be able to help you access medical advice, purchase medications or provide vouchers to purchase furniture, household goods and clothing.
We work in conjunction with other Emergency Relief agencies and have guidelines in place to ensure we help as many people as we can.
To access this service, you need to make an appointment for an interview with the Family Services team by telephoning, in person or online.
To make an appointment in Launceston please call 6335 3000.
For appointments in the North West please call 6432 2543.
City Mission service centres are located at:
Launceston - 48 Frederick Street (Hours Mon-Fri 8:45am - 4:30pm)
Burnie - 55 Mount Street (Hours Wed-Fri 9:00am - 3:00pm)
