Coronavirus Updates

City Mission response to the Coronavirus (COVID-19) Pandemic

This page was updated 30/07/2020 at 3:16 PM and has the latest updates on City Mission Services.

Daily Updates

Follow our Facebook page to receive updates about the impact of the Coronavirus on our services. If you would like to make a financial donation to help us during this time of need, please go to our donation page and select Pandemic Crisis Appeal.

Click here to follow our Facebook page

Click here to make a donation

Open Services and Change in Operations

All services listed below are following the advice from the relevant Federal and State Governments authorities, including the Australian Government’s Department of Health.

All Mission Shops - Open

All our Mission shops have been re-opened with changes to their opening hours for now.

Monday to Friday - 10:00am to 5:00pm

Saturday - 10:00am to 4:00pm

Donations small enough to be over the counter can be made to all stores. Larger items can be donated to our Youngtown, Burnie and Newnham shops. As donation bins are not being reinstated at this time please bring all donations during opening hours.

The safety of our staff, volunteers and customers is paramount, so we will be observing current health guidelines including social distancing. We count on your understanding and patience with us, and with each other as we learn to work and shop in this new environment.

Mission on George Shop - Open

Mission on George has re-opened with changes to their opening hours for now.

Monday to Friday - 10:00am to 5:00pm

Saturday - 10:00am to 3:00pm

Uptipity and the Launceston Recycling Centre - Open

Uptipity and the Launceston Recycling centre are operational again at normal trading hours.

Central Coast Resale Shop and Burnie Resale Shop - Open

Central Coast Resale Shop and Burnie Resale are operational again at normal trading hours.

Mission Garden and Salvage - Open

Mission Garden and Salvage has been re-opened with changes to their operating hours for now.

Monday to Friday - 9:00am to 5:00pm

Saturday - 9:00am to 4:00pm

Sunday - 10:00am to 4:00pm

Moving with the Mission - Operating

Bookings can be accepted on a limited basis.

Orana House - Open

Orana house is operating as normal at present based on Communities Tas guidelines.

Mission health - Open

Mission health still operating Thursday's, running from 9am – 12noon with the last appointment 11.30am.

Morton's Place - Open | Change in Operations
Morton’s Place kitchen is open and continues to operate, now offering takeaway food options to the entire community at a very low cost.

  • Takeaway hot breakfast available from 8:30 to 9:30am
  • Takeaway lunch is available from 11:00am to 12:30pm

Takeaway meal costs

  • $5 hot meals
  • $3 frozen meals
  • $2 sandwiches.

Shower & Laundry facilities continue to operate from 8:30am to 12:00pm

Burnie City Kitchen - Open | Change in Operations

Burnie's City Kitchen is open Tuesday to Friday 9:00am - 1:00pm and is now offering takeaway food options to the entire community at a very low cost.

  • Takeaway egg & bacon toasted sandwiches available from 9:00am
  • Takeaway two course meals available from 12:00pm

Takeaway meal costs

  • $3 hot meals
  • $2 sandwiches.

We also have a separate table with goods (vegetables, milk, cereals, breads etc.) available for people doing it tough from 9:00- 13:00. For those struggling to make ends meet, we are offering a special meal delivery anywhere between Wynyard & Devonport. Meal deliveries are only available in the afternoon and for people in hardship, just text Scott on 0409227003 and he will look after you.

Missiondale - Open | Change in Operations

Missiondale still receiving referrals, intaking clients and delivering program with some restrictions on visits and external appointments.

Serenity House - Open | Change in Operations

Serenity House is still operating as normal, although with a reduced capacity. We are still receiving and processing referrals. There are no visitors allowed during stay and some restrictions apply to clients in the program regarding external appointments.

Family Services - Open | Change in operations

For the safety of our clients and team, City Mission will cease face to face appointments until further notice. As we continue to provide options for our community, we will be moving all appointments to a phone based system.

Drop in services will also cease and no longer be available. All client appointments will need to be made via Launceston reception by calling 6335 3000. Thank you for your understanding and for supporting City Mission as we continue to provide services during these challenging times.

Launceston open Monday to Friday 8:45am - 4pm

Burnie open Tuesday to Friday 10:00am - 2:00pm

Chaplaincy - Launceston and North West - Open | Change in Operations

Chaplaincy is still operating. A new ‘Care Team’ of Chaplains and Chaplaincy Assistants are available to clients and staff via phone contact or video conference.

Inside Out 4 Kids - Change in Operations

Face to face delivery of Inside Out 4 Kids programs (IO4K) is recommencing. Teachers, parents, family members, community organisations, and other users of the service are encouraged to contact the IO4K Team via email ( for further information. A new IO4K Facebook page has been created which provides easily accessible information for teachers, parents, carers, and others – everything from ideas for activities to do with children through to tips on how to have conversations with young children.

Click here to follow the Inside Out 4 Kids Facebook page

The Mish (including Mish Makers) - Change in Operations

Young people (13-25) in need of support are encouraged to contact The Mish via email ( Mentors are available to support young people transitioning back to school, adjusting to changes in life, experiencing fear and anxiety about the future, and other issues that may have arisen during the last few months. Face to face programs will recommence soon. Keep up to date with all that is happening by following The Mish on Facebook and Instagram. 

Click here to follow The Mish Facebook page

Mission 2 a Future and Mission 2 Employment - Change in Operations

Face to face Mission 2 a Futuere and Mission 2 Employment have been suspended. We still operating, connecting with clients via phone and video conferencing.

Prison Bus Operation - Change in Operations

Prison bus is back up and running every second Saturday of each month. Due to Covid restrictions the bus capacity is now 16 people and passengers must bring their own carseat/capsules. To book and for more information call our family services on 6335 3000

Temporarily Suspended Services

Wynyard City Kitchen - Suspended

Choir of High Hopes - Suspended

Alpha - Suspended

Community Clubs ( Overcomers, Club Monday and Woman's Auxiliary) - Suspended

Outreach Trailers – Launceston and North West - Suspended

All Events - Suspended

Thank you for the understanding and continued support in these very difficult times.

Latest News

  • Coronavirus - CEO Message

    Coronavirus - CEO Message

    23 March 2020

    City Mission response to Coronavirus (COVID-19)

    Read More
  • Stories of the Mission

    Stories of the Mission

    14 June 2019

    This winter we are running our Winter Appeal to help those in need. People like Greg, Judy and Charlie. Each of these people have ...

    Read More
  • Hope for the Future

    Hope for the Future

    8 March 2019

    Each year City Mission hosts its annual Future Hope Youth Appeal, creating awareness of the difficulties experienced by youth in o...

    Read More
Donate Today Call